Privacy Policy for fdhshop.com
Last updated: March 13, 2025
Welcome to FDH. At fdhshop.com, we take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your information when you visit our webshop or make a purchase.
1. Data Controller
This webshop is operated and owned by Zevio ApS, CVR number 41621893, with the registered address Flakhaven 1,1, 5000 Odense C, Denmark, and email krra@zevio.com.
We are responsible for processing your personal data.
2. What Data Do We Collect?
We collect and process the following types of data:
• Contact information: Name, address, email, and phone number.
• Payment information: Card number and payment method (we do not store your card details as payments are processed through a secure payment provider, Bambora Worldline from the EU).
• Order history: Information about your purchases.
• User behavior: Data about your use of our webshop (e.g., IP address, browser, and device type) collected through cookies and similar technologies.
We do not share information with third parties unless it is necessary to complete the order.
3. Purpose of Data Collection
We process your data for the following purposes:
• To process your order and deliver your products.
• To communicate with you regarding your order and customer service inquiries.
• To improve the webshop by analyzing user behavior.
• To send marketing materials, if you have given consent.
4. Legal Basis for Processing Your Data
We process your data based on:
• Contract fulfillment (e.g., processing your order).
• Legitimate interest (e.g., improving our services).
• Consent (e.g., for marketing, which you can withdraw at any time).
5. Data Retention and Deletion
We retain your data for as long as necessary for the purposes for which it was collected:
• Order data is retained for up to 5 years to comply with accounting laws.
• Contact details for marketing are stored until you withdraw your consent.
• User data from cookies is stored in accordance with our Cookie Policy.
6. Sharing Data with Third Parties
We only share your data with:
• Payment providers (to process payments).
• Shipping companies (to deliver your products).
• Marketing partners (only if you have given consent).
• Public authorities, if we are legally required to do so.
7. Your Rights
You have the right to:
• Access the data we hold about you.
• Correct inaccurate information.
• Request deletion of your data (with certain exceptions).
• Restrict processing of your data.
• Data portability, if you want your data transferred to another service.
• Withdraw consent for marketing at any time.
To exercise your rights, please contact us at krra@zevio.com.
8. Cookies
We use cookies to enhance your experience on our webshop. Read more in our Cookie Policy.
9. Contact Information
If you have any questions about our privacy policy, you can contact us at:
• Email: krra@zevio.com
• Phone: 2265 5272
• Address: Flakhaven 1,1, 5000 Odense C, Denmark
Thank you for shopping at FDH on fdhshop.com!
We take good care of your data. 😊
